Here is how refunds and cancellations work for everything I offer.
All purchases are final and non-refundable. This includes online courses, ebooks, downloads, recordings, workshops, masterclasses, 1:1 coaching, group programmes and corporate work. Please make sure an offer is right for you before you buy. If you have a question first, you are welcome to book a complimentary 30-minute call with me.
Retreats are the exception. Deposits, payment schedules, transfers and cancellations are covered by the retreat terms and conditions shown on each retreat page and in your booking confirmation.
If a link or file does not work, you cannot access what you bought, or you are charged twice or in error, email monica@wadwa.com and I will fix it. A duplicate or mistaken charge will be refunded.
If I cancel or significantly change something you have paid for, I will offer you a transfer to a new date or a refund of what you paid.
Email monica@wadwa.com with your name, the email you used to buy and what you purchased. I aim to reply within 3 working days.
This policy does not affect any rights you have under consumer laws that apply where you live and cannot be excluded.
Whether you’re looking to bring Human Connection Experiences into your organisation, invite me to speak, collaborate on an event, or explore the work for yourself, I’d love to hear from you.
monica@wadwa.com